top of page
An illustration of an open laptop and a blue mouse, and training documentation.

Linda Spiller
Training, tools, and education

Training


Lifelong commitment to excellence
Information Mapping, Inc.

  • Developing High-Performance Documentation​

​​

Montgomery Community College

  • Technical Writing class​

​

LinkedIn Learning & Udemy​
​Technical writing

  • Creating API Documentation

  • Learn API Documentation with JSON and XML

  • API Technical Writing

  • Git and GitHub for Technical Writers

  • Structured Content/DITA XML

  • Presenting Technical Information with Stories

  • Editing and Proofreading

  • Developing a Style Guide

  • Writing in Plain Language

 

  • Writing White Papers

  • Writing Case Studies

  • Writing Proposals

  • Quick Start Guides

 

​Git and version control

  • Git GUI: Customize Terminal

  • Git Essential Training

  • Git from Scratch

  • ​8 Git Commands You Should Know

  • Learning GitHub

  • Craft a GitHub Profile

  • Learning BitBucket

​

Other essentials

  • Linux Command Line​

  • Postman Essential Training

  • Python for Non-Programmers

​​​​​

Documentation (old versions) 

  • Mapcap Flare Essential Training 

  • RoboHelp Essential Training
     

​Markup languages

  • Markdown

  • HTML Essential Training

  • Practical HTML

  • HTML and CSS Linking

  • Crafting Meaningful HTML

  • HTML: Metadata in the Head

  • Semantic HTML and CSS Exercises

​

XML

  • ​XML Essential Training

​

APIs and SDKs

  • Learning Rest APIs

  • Programming Foundations: SDKs

Design, charts, and infographics

  • Learning Graphic Design: Set Perfect Text

  • Photoshop 2021 Quick Start

  • InDesign 2021 Essential Training

  • Graphic Design

  • Learning Canva

  • Creating Flowcharts

  • Lucidchart

  • Creating Infographics

  • Learning Loom

  • Designing for Developers

  • Branding for Designers

​​​​

Content strategy and marketing

  • SEO Content Writing

  • Marketing Tools: SEO

  • Social Media Marketing Foundations

  • Content Marketing Foundations

  • Email and Newsletter Marketing

  • Writing Compelling Blog Posts

  • Writing for the Web

​

​​Instructional design and training

  • Data-Driven Learning Design

  • Build Your Own Professional Training

​

​Artificial intelligence​

  • Introduction to Artificial Intelligence

  • What Is Generative AI

  • Using AI to Boost Productivity

  • Automate Workflows with Generative AI

  • Ethics in the Age of Generative AI

  • Prompt Engineering: Talk to the AIs

  • How to Research and Write Using AI Tools

  • Scaling Generative AI: Building a Strategy for Adoption and Expansion

​

AI tools

  • Learning Microsoft 365 Copilot for Work

  • Streamline your Work with Copilot

  • Grammarly's AI Features

​

Other tools

  • Word Templates in Depth

  • Word 365

  • PowerPoint, Excel, and Outlook

  • Google Docs

  • Adobe Acrobat DC

​

Accessibility

  • Get Started with Section 508 (GSA)

  • Accessibility for Web Design

  • Making a Case for Accessibility

  • Accessibility First Design

  • ADA Accessible Word Documents

  • Design & WCAG 2.2 Guidelines

  • Digital Accessibility

​

​Databases

  • Learning SQL Programming

  • SQL vs. NoSQL: Which Database Type

  • SQL for Testers

  • Explore the Power and Versatility of the SQL Database Language

 

Project management

  • Agile Foundations

  • Managing Change on an Agile Project

  • Agile Development Practices

  • Scrum Basics

  • Learning JIRA (Server Edition)

  • Managing JIRA Projects: Introduction

  • Agile Project Management with Jira Cloud

  • Writing a Business Case

  • Managing Multiple Projects

  • Smartsheet Essential Training

  • Accounting Foundations: Budgeting

  • Project Management: Budgets

  • Project Manager LinkedIn Learning Path (Ten courses)

​

Six Sigma

  • Lean Six Sigma Foundations

​

Change management​

  • What is Change Management

  • Change Management: Plan on a Page

​

​​​​People skills and collaboration

  • Team Collaboration

  • Learning Zoho CRM

  • SharePoint Essential Training

  • Microsoft Collaboration Tools

  • Problem-Solving

  • Managing Conflict

  • Customer Service: Problem Solving

  • Git for Teams

  • Managing Your Time and Priorities

  • Managing Project Stakeholders 

  • Slack Essential Training

  • Remote Work Foundations

 

Security, privacy, and compliance

  • Writing security policies and standards

  • Learning GDPR​

  • HR: Creating an Employee Handbook

  • Leveraging AI for Governance, Risk, and Compliance​

  • LLMs for Enterprise: Technical Protocols, Considerations, and Data Privacy

​

Microsoft Learn ​
Microsoft Azure

  • ​Explore core data concepts

  • Explore core data roles and services

​

Azure Database for PostgreSQL

  • An introduction to SQL and reading data​

​​

Networking

  • Fundamentals of computer networking

​

Cloud Infrastructure

  • Describe cloud computing

  • Benefits of using cloud services

  • Describe cloud service types

​

Education

University of New Hampshire School of Law
Juris Doctor
Merit Scholarship​​
Colby-Sawyer College
Bachelor of Science
Summa cum laude
Sawyer Fellowship and Dean’s List​​

Tools


Skilled at learning new tools and technologies
Technical documentation

  • ReadMe

  • Stoplight

  • FrameMaker

  • RoboHelp

​​

CMS and ECM

  • Salsforce

  • Confluence

  • SharePoint

​​

Diagrams and illustrations

  • Draw.io

  • Mermaid.js

  • Visio

  • Miro

  • Photoshop

  • Illustrator

  • CorelDRAW

​​

Design

  • Canva

​​

Grammar tools and style guides

  • Grammarly

  • ​QuillBot/Scribber

  • Microsoft Writing Style Guide

​

Project management

  • Jira

  • Monday

​​

Collaboration and meetings

  • Slack

  • Zoom

  • Teams

  • Google Meet

  • Discord

  • Miro

​​

Office suites and tools

  • Google Docs

  • Adobe Acrobat

  • Office 365

    • Word​

    • Outlook

    • Excel

    • PowerPoint

    • Access

​​​​​​

AI and LLMs

  • Copilot

  • Gemini

  • Microsoft Image Creator (uses DALL-E)

  • Built-in AI components for tools that use LLMs like ChatGPT. 

Website platforms

  • Wix

  • Canva​

​​

Version control

  • Git

  • GitHub

  • Bitbucket

​​

Editing and code tools

  • Video Studio Code

  • Stack Edit

  • Notepad ++

  • Postman

  • Online JSON and JS formatting sites

​​

Markup and presentation 

  • Markdown

  • Some HTML and CSS training

​​

Other languages

  • I work frequently with JSON and YAML files. I completed some XML training. 

​​

Programming languages​​

  • Experienced in editing and developing technical content containing Python, JavaScript, Node.js, Ruby, C#, and PHP code samples.​​​

bottom of page